Refund Policy

Question 1: What are your return conditions?

Answer: All of our services (excluding Domain Name, SSL Certificate, Campaign Packages and Server services) purchased from www.euroviphosting.com have a 100% refund guarantee within 3 days in the form of credit to the customer's account without query. Since domain name registrations are made automatically by ICANN and METU, there is no refund. In addition, in order for the product to be returned, it must be problematic by our company or if there is no solution to the problem.

Question 2: What are the warranty conditions?

Answer: Warranty conditions and legal obligations are explained in detail in the usage contract. Click to reach this page.

Question 3: What are your cancellation conditions?

Answer: In order to cancel the services you receive from www.euroviphosting.com, you need to log in to the system with your username and password and select the option to cancel the package. An invoice will not be created for your account on the next payment date.

Question 4: How long are the installation times (delivery)?

Answer: In payments made by credit card and mobile payment, transactions such as web hosting, SSL certificate, domain name registration are carried out automatically. In server, Co-location or vps services, the installation is done within 1 day at the latest. If you are making a bank transfer, writing your invoice number in the remittance section will speed up the process and reduce the setup time to the shortest possible time.